Privacy Policy
Effective date: March 19, 2026 · Last updated: March 19, 2026
Collector's Key (“we,” “us,” or “our”) operates the website collectorskey.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. By using the Site, you consent to the practices described in this policy.
1. Information we collect
1.1 Account information. When you register for an account, we collect your name, email address, and username. You may optionally provide additional profile information.
1.2 Collection data. When you use our collection tracking tools, we store information you provide about your coins, including which coins you own or want, grades, purchase prices, personal notes, and uploaded photographs.
1.3 Automatically collected information. When you visit the Site, our servers and third-party services may automatically collect: IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and device identifiers. This data is collected through server logs, cookies, and similar technologies.
1.4 Cookies. We use cookies and similar technologies to maintain your login session, remember your preferences (such as dark mode), and improve the Site experience. Third-party services (such as Google Analytics and advertising partners) may also set cookies on your device. You can control cookie behavior through your browser settings, though disabling cookies may affect Site functionality.
2. How we use your information
We use the information we collect to:
(a) Provide, operate, and maintain the Site and its features;
(b) Create and manage your account;
(c) Store and display your coin collection data, photographs, and related information;
(d) Process your requests, such as CSV and PDF exports of your collection;
(e) Improve, personalize, and optimize the Site experience;
(f) Analyze usage trends and Site performance;
(g) Send important account-related communications (such as password resets or Terms changes);
(h) Detect, prevent, and address fraud, abuse, or security issues;
(i) Comply with legal obligations.
3. What we do NOT do with your data
We want to be clear about our commitments:
(a) We will never sell your personal information or collection data to any third party;
(b) We will never share what coins you own, your purchase prices, grades, photographs, or personal notes with other users or third parties for commercial purposes;
(c) We will never send unsolicited marketing emails or spam. Account-related communications are limited to essential service notifications;
(d) We will never use your collection data to target advertising to you based on what coins you own.
4. Information sharing & disclosure
We may share limited information only in the following circumstances:
4.1 Service providers. We may share information with trusted third-party service providers who assist us in operating the Site (such as hosting providers and analytics services), solely to the extent necessary for them to perform services on our behalf. These providers are contractually obligated to protect your data and may not use it for their own purposes.
4.2 Legal requirements. We may disclose information if required to do so by law, regulation, legal process, or enforceable governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Third-party advertising & analytics
5.1 Google Ads & Analytics. We use Google services which may collect data through cookies about your browsing activity across websites. Google's use of this data is governed by Google's Privacy Policy. You can opt out of personalized advertising by visiting Google Ads Settings.
5.2 Affiliate links. The Site may include affiliate links (such as eBay Partner Network). Clicking these links may allow the affiliate partner to collect information about your visit. We do not control what data these partners collect and encourage you to review their privacy policies.
6. Data storage & security
6.1 Storage. Your data is stored on secure servers. Collection data, photographs, and account information are stored in our database and file storage systems.
6.2 Security measures. We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS/TLS), secure password hashing, access controls, and regular security reviews.
6.3 No absolute guarantee. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control.
7. Data retention
We retain your account information and collection data for as long as your account is active or as needed to provide the Site's services. If you request account deletion, we will delete your personal information and collection data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our Terms). Routine backups that may contain your data are purged on a regular cycle.
8. Your rights & choices
8.1 Access & export. You can access your collection data at any time through the Site. You can export your collection as CSV or PDF from the My Collection page.
8.2 Correction. You can update your account information and collection data at any time through the Site's interface.
8.3 Deletion. You can delete individual coins, photos, or notes from your collection at any time. You may request full account deletion by contacting us.
8.4 Cookies. You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set.
8.5 Do Not Track. We do not currently respond to “Do Not Track” browser signals, as there is no industry-standard interpretation for them.
9. Children's privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us.
10. International users
The Site is operated from the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to the United States.
11. California residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your rights, please contact us using the information below.
12. European users (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal basis for processing your information is your consent (provided when you create an account) and our legitimate interest in operating the Site. To exercise your rights, please contact us.
13. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes may be communicated via a notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
14. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Collector's Key
Email: